Personal Rant -
How can AT&T compete in providing Internet services when it takes more than a week to:
Send a tech to the premises?
Verify the hard line?
Send the equipment via mail?
Setup a workorder to begin your service via some nightly batch job?
This is even after calling six weeksprior to setup date.
Also arguing with customer service and trying to get a disconnect took almost 2 hours.
After usually complaining about Comcast's reliability, I was pleased that they have been able to get Internet connectivity established at our new home within 2 days of calling.
Ok, I am getting off my soap box now....
Subscribe to:
Post Comments (Atom)
No comments:
Post a Comment